First-hand raw materials
We know where our ingredients come from and we build long-term relationships with the people who grow them.
Nature is our recipe
We stick to what’s real: genuine raw materials, selected with care and respect for our tradition. We love the authentic taste that only nature can offer, so we say no to added flavorings, artificial colors, and hydrogenated or trans fats. Our commitment to sustainability goes beyond our factories and reaches every corner of our supply chain.
Fair and long-term partnerships with our suppliers
We prefer to source our raw materials from suppliers close to home, in Italy, Austria, and Germany. We even grow our own hazelnuts in Tuscany and produce milk derivatives in South Tyrol. These choices help us stay true to our roots and reduce our environmental impact. For ingredients that can’t be grown in Europe — like cocoa and vanilla — we work with trusted partners in South America, West Africa, and Southeast Asia.
We’re committed to integrating ethical values across our supply chain and involve local communities by adopting responsible, corporate policies. Our priorities include:
We choose suppliers who meet our environmental and social criteria and we favor partners with verifiable and sustainability certifications or standards. In addition we carry out human rights due diligence and invest in vertical projects and focusing on strategic ingredients (cocoa, milk, vanilla, hazelnut, wheat and coconuts).
We establish long-term partnerships with contracted suppliers and farmers who share our values.
We support initiatives to promote education and women empowerment, fighting child labour and improving salaries in locations where we have a presence. We cultivate local partnerships to assess community needs, implement projects, and measure our social Return on Investment (ROI). We create jobs in the countries where we are represented to directly advance economic and social development.
That’s why all our products are NON-GMO, from plant-based ingredients like soy and corn, to animal-based ones like milk and eggs, sourced from animals fed with NON-GMO feed. Even the smallest components of our recipes follow this rule. And to make sure we stay true to our promise, we undergo annual certification by FoodChain ID, an independent body that verifies every step.
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